Privacy policy


download our pdf file here: HIPAA NPP
In the course of receiving care from Health 1st Center, you provide us with “protected health information,” which is individually identifiable health information deserving special treatment under the Health Insurance Portability and Accountability Act (“HIPAA”), as amended. We may obtain your protected health information from conversations with you, questionnaires, examinations, tests, and from others who have provided or will provide care to you. This office is required to notify you in writing, that by law, we must maintain the privacy and confidentiality of your Personal Health Information. In addition we must provide you with written notice concerning your rights to gain access to your health information, and the potential *circumstances under which, by law, or as dictated by our office policy, we are permitted to disclose information about you to a third party without your authorization.


Below is a brief summary of these *circumstances. If you would like a more detailed explanation, one will be provided to you. In addition, you will find we have placed several copies in report folders labeled ‘HIPAA’ on tables in the reception in our clinic at 12750 s. Harlem ave.


PERMITTED DISCLOSURES for the following purposes allowed by HIPAA:

  1. Treatment purposes- to provide medical care and services. Our doctors, employees, and others who work under our direct control, may read protected health information to learn about your medical history and, in turn, use it to make decisions about your care. Discussion with other health care providers involved in your care.
  2. Inadvertent disclosures- open treating area mean open discussion. If you need to speak privately to the doctor, please let our staff know so we can place you in a private consultation room.
  3. For payment purposes – to obtain payment from your insurance company or any other collateral source.
  4. For workers compensation purposes- to process a claim or aid in investigation
  5. Emergency- in the event of a medical emergency we may notify a family member
  6. For Public health and safety – in order to prevent or lessen a serious or eminent threat to the health or safety of a person or general public.
  7. To Government agencies or Law enforcement – to identify or locate a suspect, fugitive, material witness or missing person.
  8. Health Care Operations- We may use protected health information for activities that are necessary to operate our organization. This includes reading protected health information to review the performance of our staff or to plan services we need to provide, expand, or reduce. We may disclose protected health information to others with whom we contract to provide administrative services, including our attorneys, auditors, accreditation services, and consultants. We may use protected health information to ensure quality control of office procedures and protocols, including audio and visual recording our offices to enhance our operations.
  9. For military, national security, prisoner and government benefits purposes.
  10. Deceased persons –discussion with coroners and medical examiners in the event of a patient’s death.
  11. Telephone calls or emails and appointment reminders –we may call your home and leave messages regarding a missed appointment or apprize you of changes in practice hours or upcoming events.
  12. Information to Patients- We may use protected health information to provide you with additional information. This may include sending you appointment reminders or information regarding treatment options or other health-related services that we provide.
  13. Change of ownership- in the event this practice is sold, the new owners would have access to your PHI.



  1. To receive an accounting of disclosures
  2. To receive a paper copy of the comprehensive “Detail” Privacy Notice
  3. To request mailings to an address different than residence
  4. To request Restrictions on certain uses and disclosures and with whom we release information to, although we are not required to comply. If, however, we agree, the restriction will be in place until written notice of your intent to remove the restriction.
  5. To inspect your records and receive one copy of your records at no charge, with notice in advance
  6. To request amendments to information. However, like restrictions, we are not required to agree to them.
  7. To obtain one copy of your records at no charge, when timely notice is provided (72 hours). X-rays are original records and you are therefore not entitled to them. If you would like us to outsource them to an imaging center, to have copies made, we will be happy to accommodate you. However, you will be responsible for this cost.


If you wish to make a formal complaint about how we handle your health information, please call our office at (708) 598-2000. If no one is available, you may make an appointment with our receptionist to see her within 72 hours or 3 working days. If you are still not satisfied with the manner in which this office handles your complaint, you can submit a formal complaint to:

DHHS, Office of Civil Rights

200 Independence Ave. SW

Room 509F HHH Building

Washington DC 20201

Note: This office reserves the right to amen this notice of privacy practice at any time in the future and will make the new provisions effective for all information that maintains past and present. Before we make any change in the privacy practices described in this Notice, we will adopt a new Notice that includes the change and its effective date. The new Notice will be available in our office and on our website at Health 1st Center / 12750 S Harlem Ave / Palos Heights IL 60463 / 708-598-2000 /


Online privacy policy

This Privacy Policy applies to the website of Health 1st Center: By visiting our website, you are accepting the terms described in our Privacy Policy including any amendments which we may make from time to time without notice to you other than an updated posting on our website. If you do not agree to any part of our Privacy Policy, or any revisions to it, please do not use our website. YOUR PERSONAL INFORMATION: Our website is used for sales, marketing and educational purposes only. “Personal Information” includes any data or information provided by you on our websites which can be used to identify you or communicate with you for these purposes. Although we maintain safeguards to protect your Personal Information, we cannot ensure the security or privacy of any Personal Information you provide to us, and you do so at your own risk. Personal Information shall never be deemed to include “protected health information,” as that term is defined in 45 C.F.R. § 160.103 of the HIPAA regulations. As such, we have no obligation to handle your Personal Information in accordance with HIPAA regulations. You acknowledge and agree that you will not assert any HIPAA claim against us based on our collection, storage, or use of your Personal Information. STORAGE OF PERSONAL INFORMATION: Here are the types of Personal Information we collect and store: Information You Provide: We may store any information you enter on our website, including, without limitation, your name, address(es), e-mail address(es). We use the information you provide for purposes such as improving and personalizing your use of our website, and communicating with you. Automatic Information: We may store certain types of information whenever you interact with us online, and we obtain certain types of information when your web browser accesses our website or advertisements or other content served by or on our behalf, including, without limitation: internet protocol (IP) address used to connect your computer to the internet; e-mail address; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; and “cookies,” which are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide increased functionality to you. The “HELP” feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as flash cookies, by changing the add-ons settings or visiting the browser manufacturer website. E-mail Communications: To help us tailor e-mail communication to your preferences, we may receive and store a confirmation when you open e-mail from us if your computer supports such capabilities. Information from Other Sources: We may store information about you from other sources. HOW WE SHARE YOUR PERSONAL INFORMATION: The security of your Personal Information is important to us, and we are not in the business of selling it to others. We share your information only as described: Third-Party Service Providers: We may employ other companies and individuals to perform functions on our behalf. Examples include analyzing data, providing marketing services, fulfilling product orders, providing search results and links (including paid listings and links), and providing customer service. They have access to Personal Information needed to perform their functions, but they may not use it for other purposes. Promotional Offers: We may send offers to you on behalf of other businesses. When we do this, we will use your Personal Information, but we will not give that business your Personal Information. Protection of our Websites and Others: We release Personal Information when we believe release is appropriate to comply with the law; enforce or apply other agreements; or protect the rights, property, or safety of our websites, our users, or others. This may include exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing your Personal Information for commercial purposes in violation of the commitments set forth in this Privacy Notice. If you choose to visit our website, your visit and any dispute over privacy is subject to this Privacy Notice. If you have any concern about privacy, please contact us with a thorough description, and we will try to resolve it. You should check our website frequently to see recent changes. Health 1st Center / 12750 S Harlem Ave / Palos Heights IL 60463 / 708-598-2000 /